Hi all, some facts.
My wife and I have both received emails from Barclaycard stating our credit card account will be closed unless we provide a UK address. This will be from November 16.
As we have bank current accounts I went to online chat to try to get information about any changes. They knew nothing about it. As I am an ex staff member I contacted an ex colleague of mine, last Wednesday. She knew nothing about it either. On Thursday she contacted me to say senior managers received information about customers who have no UK address.
These accounts are being closed hut no timescales were given. This then would apply to us.
Unfortunately many frontline staff are/were not aware of this and changes to addresses to Spain were still being done last week.
I have had accounts with them for 47 years and worked for them too. I'm not happy with their decision but can't do anything about it.