I am very laid back and having worked in the catering business I was a little bit miffed at the customer service in the Bowling Alley today.
I have been a customer since it opened and a friend of Paul who started it all off.
I go there daily but the last week the Wi Fi didnt work and i was told it was not their problem as it must be my tablet was the problem.
Today they admitted that they dont have Wi Fi coverage.
I asked if could have a large portion of steak pie and pay whatever but the tall thin girl told me i either bought two portions or one. !! End of story. Even though it is home baked she said it comes in portions so tough.!!
Its not surprising that they have reduced their opening hours with this type of staff attitude.
Rafa , happy customers are what makes good business sense.
I have always been happy there over the years but the staff get younger and with less training.
