Having been unable to access online services for quite a few hours Cajamar has now issued a statement
official statement
We inform about the temporary interruption of our financial services
Since yesterday, an internal technological incident has been affecting the operation of our financial services in the offices, digital channels and means of payment of the entities of the Grupo Cooperativo Cajamar. The problem arose during the night from Wednesday to Thursday, while scheduled maintenance tasks were being carried out, affecting the development of the internal processes of the operating systems, which temporarily prevents us from providing our services normally, including access by of our clients to all their data.
Although, from the outset, work is being done to solve the problem together with the supplier companies that provide technological support to our Cajamar Group, the truth is that the intervention paths followed have not given the expected response and the interruption of the service It is taking longer than originally anticipated.
In the face of some comments and erroneous opinions expressed on social networks, we report, with complete clarity and transparency, that the situation generated is not due to a cyber attack but rather has its origin in an internal technical incident in the operation of our servers and operating systems.
From the branches, as well as from the telephone and remote communication channels, we keep our clients informed, who are being reminded that, despite this temporary interruption in service, they can obtain cash withdrawals at ATMs with their credit cards. credit and debit cards, as well as use them for your payments in stores in accordance with the coverage systems established for this purpose.
We regret the inconvenience and inconvenience that the temporary interruption of our financial service is causing and we remind you that you can obtain more information both at our offices and at the free telephone number 900 15 10 10.
Back in the olden days it never took this long for the cashier to sharpen their pencil
