Tarraga y palmis

[Roscoe]

Ordered central heating oil last Thursday, was told they couldn't give me a price at the moment and we wouldn't get the discount!  Told us they would give us a price at 11.00am, still waiting.  This is obviously a scam to make more money.  I have used this company for the last 10 years, but will not recommend anymore.  Their customer service is abysmal.

[Judi_bk]

Try Sumpetrol in Saliente Bajo 950 439 377

[Roscoe]

Any idea of price judi?

[Judi_bk]

 No, we still have half a tank

[frankie]

They set price according to quantity.  Also I discovered yesterday that they are no longer giving the cashback.  I am trying to get hold of them to find out if they will still honour the cash back they did not give me last time.  I knew nothing about it until
Roscoe said they'd had it.  On checking, they owed me 155 euros!!  I spoke to them and asked why I hadn't been given it and didn't get a satisfactory answer but was told they'd deduct it from the next bill. I will do a denuncia if they refuse on the grounds that the Govt scheme is ended.
I also have about half a tank remaining due to the very unseasonal warmth recently (noticeable by it's absence this morning!!!)

[Wolfie]

We didn't get the cashback last time either, as we didn't realise it was still going on.  I think we'll seriously think about another company in the future as I don't like schemers.

[Judi_bk]

We did but I had heard what happened to Frankie and asked when i asked the price.  They were marginally cheaper than Sumpetrol but very unreliable - were coming sometime today for 4 days!

[frankie]

Wolfie, when I queried as to why I hadn't been given the discount last time, I was told it was due to my not giving them the info on my TIE card.  At the time, I hadn't got one, just the stupid paper one.  All my details were on the paper plus my Spanish driving licence but that was not sufficient.  After I gave them the Card to look at and record, I was told I was eligible for the govt discount.  I asked why they needed it as I never needed to produce it each time I filled the car up - I was given the usual shrug of the shoulders...  Apparently you need to be registered with a company now in order to get the cheaper diesel than at the local garages.

[Wolfie]

Just how complicated can you make things these days?   

[Judi_bk]

I  got the discount from them without any identification - paid cash

[frankie]

I also paid cash...

[Roscoe]

When you couldn't buy red deisel from the pumps without a license we had to order through a a supplier for central heating oil and they requested nie, no problems.  Got a txt from oil will be delivered 2-4 this pm.  Still waiting!  Totally unreliable, but the cheapest.  BP were 10c dearer per litre, so must be adding delivery charges.

[Judi_bk]

How much?

[Roscoe]

1.25 per litre!  Just managed to get the minimum 300 litres in. see

[Judi_bk]

Thanks, I was expecting more.  When ours gets to half I will order a top up